Privacy Policy
Veterans First Transitions Assistance LLC
Effective Date: 5 May 2026
Last Updated: 10 May 2026
Veterans First Transitions Assistance LLC (“Veterans First,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information obtained through our website, services, consultations, emails, forms, scheduling systems, digital platforms, and communications.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. No Government Affiliation
Veterans First Transitions Assistance LLC is a private consulting and coaching organization and is not affiliated with, endorsed by, or acting on behalf of:
-
The United States Department of Veterans Affairs (VA)
-
The Department of Defense (DoD)
-
Any federal or state government agency
2. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Personal Information
-
Full name
-
Email address
-
Phone number
-
Mailing address
-
Military service information
-
Employment history
-
Resume information
-
Educational background
-
Scheduling information
Potentially Sensitive Information
You may voluntarily provide:
-
Medical history information
-
VA-related documentation
-
Disability-related information
-
Service records
-
Personal statements
Submission of such information is voluntary and at your discretion.
3. No Medical or Legal Services
Veterans First does not provide:
-
Medical treatment
-
Healthcare services
-
Psychological counseling
-
Legal representation
-
VA claims adjudication
Any information shared with us is used solely for educational coaching, transition assistance, organizational guidance, and consulting purposes.
4. How We Use Information
We may use collected information to:
-
Provide consulting and coaching services
-
Respond to inquiries
-
Schedule appointments
-
Improve our services
-
Deliver educational materials
-
Maintain business records
-
Communicate with clients
-
Send updates or administrative notices
-
Provide requested support services
-
Analyze website performance and usage trends
We do not sell personal information to third parties.
5. Electronic Communications
By submitting your information, you consent to receive communications from Veterans First, including:
-
Email communications
-
Scheduling notifications
-
Service updates
-
Administrative messages
-
SMS/text notifications if provided
You may opt out of marketing communications at any time.
6. Data Storage & Security
We implement commercially reasonable administrative, technical, and organizational safeguards to protect information.
However, no system can guarantee absolute security. By using our services, you acknowledge the inherent risks associated with:
-
Internet communications
-
Email transmissions
-
Cloud storage
-
Electronic document sharing
Veterans First cannot guarantee that unauthorized third parties will never defeat security measures.
7. Third-Party Services
We may use third-party platforms and service providers, including:
-
Website hosting providers
-
Scheduling systems
-
Email providers
-
Payment processors
-
Cloud storage providers
-
Analytics providers
These providers may process information on our behalf subject to their own privacy policies and security practices.
8. Cookies & Website Analytics
Our website may use:
-
Cookies
-
Analytics tools
-
Tracking technologies
-
Session identifiers
These technologies help:
-
Improve website functionality
-
Analyze visitor behavior
-
Enhance user experience
-
Monitor website performance
Users may disable cookies through browser settings, though some functionality may be affected.
9. Information Sharing
We do not sell, rent, or trade personal information.
We may disclose information:
-
When legally required
-
To comply with subpoenas or legal processes
-
To protect rights or safety
-
To prevent fraud or abuse
-
To trusted service providers assisting our operations
10. Data Retention
We retain information only as long as reasonably necessary for:
-
Business operations
-
Legal compliance
-
Recordkeeping
-
Service delivery
-
Dispute resolution
We reserve the right to securely delete records at our discretion and in accordance with applicable law.
11. Client Responsibility
Clients are responsible for:
-
Providing accurate information
-
Protecting their own login credentials and devices
-
Reviewing documents before submission to third parties
-
Determining what personal information they choose to share
12. Minors
Our services are intended for adults and individuals legally able to consent to services.
We do not knowingly collect information from children under 13 years of age.
13. HIPAA Disclaimer
Veterans First is not a healthcare provider, medical practice, or covered entity under the Health Insurance Portability and Accountability Act
(HIPAA), unless otherwise explicitly stated in writing.
Do not submit emergency medical information through our website or email systems.
14. AI & Automation Disclosure
Veterans First may utilize secure automation tools, artificial intelligence systems, or software platforms to assist with:
-
Document organization
-
Administrative processing
-
Educational support
-
Workflow automation
-
Information analysis
AI-generated content may require human review and should not be considered medical, legal, or financial advice.
15. Limitation of Liability
To the fullest extent permitted by law, Veterans First Transitions Assistance LLC shall not be liable for:
-
Unauthorized access
-
Data breaches
-
Transmission errors
-
Technical interruptions
-
Third-party platform failures
-
Loss of data
-
Indirect or consequential damages arising from use of our website or services
All services and systems are provided “AS IS” and “AS AVAILABLE.”
16. Your Rights
Subject to applicable law, users may request to:
-
Access their information
-
Correct inaccurate information
-
Request deletion of certain information
-
Withdraw communication consent
Requests may be submitted using the contact information below.
17. Governing Law
This Privacy Policy shall be governed by the laws of the Virginia.
18. Changes to This Policy
Veterans First reserves the right to modify this Privacy Policy at any time.
Updated versions will be posted with a revised effective date.
Continued use of services after updates constitutes acceptance of revised terms.
19. Contact Information
Veterans First Transitions Assistance LLC
919-699-2993